Hotel General Information
The H Boutique Hotel Terms and Conditions
Should it be necessary to cancel or amend your reservation, please contact our Hotel Reservations team on 01629 812033 48 hours prior to check in, to avoid a cancellation fee of one night’s accommodation. Please note that changes may result in a rate change and/or may also attract service fee. For group bookings (5 or more rooms) in order to avoid a charge of 1 night’s stay to be imposed 2 weeks’ notice is required.
No shows and early check-outs will be charged one night’s room rate to the credit card used to guarantee the reservation.
Accepted Method of Payment
If you wish to settle your account with a credit card you will be required to present the card at check-in.
If you prefer to settle your account with cash, you will be required to pay the total cost of accommodation plus a security deposit to cover all incidentals at the time of check-in.
Please note that a valid photo ID will be required at check-in. The H Boutique Hotel does not accept personal or company cheques as a method of payment, unless pre-payment is made 10 business days prior to arrival.
Hotel check-in time is from 3:00pm. The latest check in time is 10pm, if you require check in after 10pm please arrange this with reception prior to your arrival. Early check-in cannot be guaranteed and is subject to availability. Pre-registration can be arranged upon request at an additional charge. Check-out time is 10am. Late check-out can be arranged, subject to availability and charges may subject to additional fees.
Parking is not available at the Hotel premises. A 3-day parking pass can be purchased from reception for £10.50 which is valid for 3 days. The parking pass can be used in any of the Derbyshire Dales District Council car parks. We recommend parking in the Granby Road long stay car park just a minutes’ walk from the hotel, or alternatively New Street car park which is a 5-minute walk.
If you are staying with us on/during a Sunday evening please speak to reception on arrival. There is a Monday market which takes place within the Granby Road car park from 5am and takes up the majority of the car park. The reception team will navigate you to the designated spaces available within the car park.
Our gift vouchers make the ideal Christmas gift!
Our gift vouchers make the perfect gift for any occasion: a hotel break, dining experience or afternoon tea, we have plenty for you to choose from.
whether you are planning a gift for family, friends or to reward staff performance we have a range of gift vouchers available.
To purchase a gift voucher please contact reception on: 01629 812033 or email: firstname.lastname@example.org